YT24 | World’s no.1 customer experience guru shares how being a good customer can improve service – Ron Kaufman
In today’s episode, I had the pleasure of sitting down with Ron Kaufman, world’s no.1 customer experience guru six times in a row.
YanaTV is a Singapore based independent talk show that amplifies the voices of impactful, influential and conscious people of Singapore. Join Yana, as she is having heart-to-heart conversations with people of different backgrounds, religions, languages, and beliefs, who are all found home in the lion city and would like to share their stories and messages with the world.
In today’s episode, I had the pleasure of sitting down with Ron Kaufman, world’s no.1 customer experience guru six times in a row.
Welcome to the first episode of YanaTV in 2024! In this episode, we have a special guest Karen Leong, who is in the top 1% of keynote speakers globally.
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Meet Marc Nicholson. Originally from Montreal, he has led a diverse journey—from a child actor in Haiti to volunteering in Indonesia and earning a Masters in Human Rights, he successfully founded 1880, a Singapore-based private members club focused on addressing global challenges through civil discourse.
This is Glen. Glen Goei is one of Singapore’s leading film and theatre directors, his substantial body of work encompasses a wide range of the performing arts, including theatre, film, parades and world expos.
Can a woman in her mid-30s become a national-level runner? This is Jasmine. A 44-year-old national athlete, motivational speaker, financial planner, and single mother of two, she embraces an active lifestyle and is passionate about running.
Can a university dropout build a multi million-dollar business? This is Melvin. He has spent the last 16 years travelling the world and changing the lives of countless people – from kids to teens to adults to top entrepreneurs.